Which countries does this EU site serve?
We ship to most EU countries outside our dedicated DE/EN/FR stores, including (examples) ES, IT, NL, BE, AT, PT, IE, PL, CZ, SK, HU, RO, BG, HR, SI, LT, LV, EE, LU, DK, SE, FI, GR, MT, CY. Availability may vary; see checkout.

When does Black Friday 2025 start and end?
Starts November 28, 2025 at 00:01 CET and ends December 1, 2025 at 23:59 CET. Some offers may extend to Cyber Monday.

Are quantities limited?
Yes—while supplies last. Offers may end before the advertised date if stock runs out.

Standard shipping is free from 【X】€ (varies by country/zone). Below that, a fee of 【X】€–【Y】€ applies. Final cost shown at checkout.

Typical delivery in 【2–5】 business days for Zone A (e.g., ES/IT/NL/BE/AT/PT) and 【3–7】 days for Zone B (e.g., IE/PL/CZ/SK/HU/RO/BG/HR/SI/LT/LV/EE/GR). Remote areas may take longer. Tracking provided.

Within the EU Single Market, no customs duties apply. All prices include VAT according to the destination country’s rules.

Do you ship to special territories?
Some regions (e.g., Canary Islands, Åland, Ceuta/Melilla, Madeira/Azores) may have special tax/customs rules and different delivery times/fees. Please check our Shipping page.

Can I return discounted items?
Yes. We offer 【X】-day returns (at least 14 days per EU law). Items must be complete, undamaged, and in original packaging. Bundle exclusions may apply.

Are returns free?
Returns are 【free / paid by the customer】 depending on country and reason (withdrawal, defective, mispick). See our Returns Policy.

How do I start a return?
Submit a request via 【Returns Portal URL】 with your order number and email. We’ll provide a prepaid label or instructions.

Chairs are covered by a 【3】-year warranty for material/manufacturing defects. Wear-and-tear parts are excluded per policy.

Can I combine promo codes with Black Friday discounts?Unless stated otherwise, promo codes cannot be combined with Black Friday prices. Gift cards remain valid.

Cards (Visa, Mastercard, Amex), PayPal, and installments 【X】x via 【Shop Pay/Alma/Klarna/Scalapay】 (country availability may vary).

Yes. Enter your VAT number at checkout to receive a compliant invoice (reverse-charge where applicable).

Please take photos of the parcel/product and contact us within 【48】 hours. We’ll arrange a replacement or refund.

You may try the chair during the 【X】-day return window. Keep the packaging and all accessories for an easy return.

See our comparison and buying guide (lumbar support, 3D/4D armrests, recommended body size). Our support team can advise you.